The Data Will Set You Free

PTV Entrepreneur in Residence and Former Keurig Vice President of Supply Chain Services John Heller on how to think like a consumer products leader in healthcare

Austin, Texas – January 24, 2017 – We are excited to announce the release of the next podcast in our TOP Talks series. The podcast features Former Keurig Vice President of Supply Chain Services and current PTV Entrepreneur in Residence John Heller as he joins PTV to discuss how to think like a consumer products leader in today’s healthcare landscape.

In the podcast Heller and PTV Managing Director Rick Anderson discuss how the shift in healthcare to a fee-for-value model has brought about a consumer-first mentality that’s new to many healthcare entrepreneurs and CEOs. Heller discusses using concepts learned during his time as Keurig’s Vice President of Supply Chain Services to help shift healthcare entrepreneurs’ mentality to think like a consumer products person. “One of the concepts that we always talk about is that the data will set you free,” says Heller. “And all the answers are in the data, it’s just a matter of how do you figure out what the information is telling you? How do you apply the data to make sure you’re driving the value for the organization? Gone are the days where organizations can just be everything to everybody.”

Heller goes on to offer his advice to healthcare entrepreneurs, touching on topics such as the 80/20 rule and how critical it is to understand point of sale data, as well as the importance of building a vision for supply chain excellence. Ultimately, for him, it all comes back to maintaining that direct focus on providing value to the patient.

“I think it’s really important for CEOs to focus their organization on how do you provide value to the patient? How do you provide value to the consumer? How do you fix a problem that the patient or the consumer has? Because if you can focus on that and deliver real value there, then long-term value will follow.”

john heller podcast

John Heller is an executive leader with expertise in operations, finance, and supply chain management across a variety of consumer package goods and technology based industries. He most recently served as the Chief Operating Officer for Yummy Earth, the leading organic candy company within the natural food channel, where he had responsibility for all operations, including the management of out-sourced manufacturing operations in Mexico, France and the United States.

Prior to this role, John was the Vice President of Supply Chain Services for Keurig Green Mountain, where he was responsible for developing effective supply chain relationships across the mass merchant, specialty retail, club, and grocery channels.  Through his leadership, the SCS team established productive partnerships with customers that allowed for fulfillment and distribution operations focused on speed, efficiency and effectiveness.  He also served as the Vice President of Logistics, where he was responsible for the integration and management of the logistics and fulfillment operations of multiple business units into one enterprise organization with almost $5 billion of annual revenue.  In his initial role at Keurig, John was the Vice President of Finance and Operations, leading his teams during a period of revenue growth from $135 million to $1.7 billion.  He also managed all distribution and fulfillment activities, as well as the production planning of all overseas contract manufacturing.

Prior to Keurig, John served in a variety of finance and operations leadership roles in the high tech industry and as an M&A advisor with PriceWaterhouseCoopers, where he earned his CPA designation.  John started his leadership career as an officer in the United States Army serving in a number of roles including Blackhawk helicopter pilot and Associate Professor at USMA.  John earned a B.S. from the United States Military Academy, an MBA from Duke University and he is currently completing his Masters in Supply Chain Management from Penn State University.

TOP Talks, PTV’s podcast series, features conversations between PTV Partners and various industry thought leaders as they discuss the changing landscape of the healthcare industry and what that means for healthcare entrepreneurs. Previous episodes can be found on PTV’s website.